Fornax BPO, an integral part of Fornax Corporate Services, was founded in 2020 and officially began operations in 2022, emerging stronger than ever in the post-COVID-19 era. Inspired by the Fornax constellation in the Southern Celestial Hemisphere, Fornax is a pioneer in business services, offering transformative solutions in Revenue Cycle Management (RCM), Customer Experience Management, Technology, and Staffing. With a dynamic team of 33,000 supporting over 170 clients, Fornax is poised for extraordinary growth in 2025 and beyond.
In June 2024, as part of its ambitious growth strategy—leveraging both organic and inorganic paths—Fornax acquired an RCM business with over a decade of expertise. This strategic acquisition brings a wealth of experience in delivering RCM services, deep industry insights, and a robust workforce. Fornax BPO now offers state-of-the-art healthcare RCM solutions, including medical billing, coding, claims, and payment management, all designed to optimize operations for healthcare providers.
Fornax BPO continues to revolutionize India’s healthcare Revenue Cycle Management landscape. With a digital-first approach and an unwavering commitment to data security, every process is seamless, efficient, and engineered for excellence. Powered by a team of industry experts and the latest AI and ML technologies, the company delivers fast, scalable, and comprehensive RCM solutions. Managing over 22 million patient transactions annually, Fornax BPO is pushing the boundaries of what’s possible in RCM.
Fornax BPO offers a comprehensive suite of services as part of its cutting-edge RCM solutions, with a strong focus on middle and back-office operations. These services span the entire spectrum from Care-to-Claim to Claim-to-Payment processes.
Care-to-Claim services ensure that every level of care is accurately translated into a claim through precise coding and charge compliance, paving the way for streamlined reimbursements. Claim-to-Payment services, on the other hand, ensure seamless medical billing processes, reducing delays and errors while boosting cash flow for healthcare providers.
With expertise in Accounts Receivable Management, Fornax BPO optimizes collections, minimizes outstanding balances, and ensures timely reimbursements, keeping your revenue cycle running smoothly. The company’s specialized Credentialing Services simplify provider enrollment, ensuring compliance and effortlessly securing payer contracts
Fornax BPO doesn’t just stop at the essentials—it tackles critical challenges head-on. Through robust Denial Management Services, it recovers lost revenue and proactively prevents future claim denials. Additionally, the skilled Medical Coding & Billing Team ensures accurate claim submissions, compliance with industry standards, and maximized reimbursement outcomes.
Upholding the highest standards of data security and regulatory compliance, Fornax BPO is certified to conform to the requirements of ISO 27001:2013, and is also certified to the Health Insurance Portability and Accountability Act 1996 (HIPAA - Privacy & Security). Further reinforcing its commitment to operational excellence and data protection, Fornax BPO has successfully completed the SSAE 18 SOC 2 TYPE II Audit, ensuring stringent controls over security, availability, processing integrity, confidentiality, and privacy.
By combining precision, innovation, and expertise, Fornax BPO delivers RCM solutions that go beyond expectations, empowering healthcare providers to focus on what truly matters: patient care, with the confidence that their data is managed with the highest level of security and compliance.
