Fornax Corporate Services

Empowering businesses with HR services, payroll outsourcing, staffing, technology services & business process management.

Fornax was founded in 2020 by Mr. Subrata Nag and commenced operations in 2022 after the COVID-19 pandemic. The company aims to expand its service offerings through a growth strategy involving both inorganic and organic approaches. It aims to establish a service company with scale and set a new standard for business excellence. The Fornax team comprises professionals with a proven track record of transforming businesses and driving them to industry leadership. With over a century of combined experience in operations and turnaround management, the founding team has delivered exceptional returns for investors and fulfilled its commitments to partners, customers, and employees. The vision for Fornax is centred on a dedication to technology-driven innovation and best business practices.

Fornax Corporate Services is backed by Carpediem Capital Partners. It is part of the Carpediem Capital Partners Fund II portfolio.

Service Offerings

Professional Services Delivery

Fornax offers professional services in various domains.

In the field of Business Process Outsourcing (BPO), they specialise in providing Revenue Cycle Management (RCM) services to the healthcare industry. We are also invested in Customer Lifecycle Management, Finance and Accounting process management and Customer Relationship Management.

Further Knowledge Process Outsourcing (KPO) segment, Fornax aims to offer various services, including Engineering Design services, Financial research, Market research, and more. This includes providing expert insights and analysis in these domains to help businesses make informed decisions and achieve their goals. With their expertise and dedication to delivering high-quality services, Fornax is a trusted partner for organisations looking to outsource critical business processes and leverage specialised knowledge.

Workforce Management Solutions

Fornax offers a wide range of services to fulfill your staffing needs.

Firstly, we specialise in Technology Staffing and Services, providing IT staff augmentation and IT project delivery solutions. Whether you need temporary IT professionals to support your team or require assistance managing your IT projects, we have the expertise to ensure success.

Secondly, we cater to General staffing needs, covering blue-collar, grey-collar, and white-collar jobs that are not technology-related. From skilled tradespeople to administrative professionals, we can help you find the right candidates for various non-tech positions.

Lastly, we provide HR and payroll compliance services to ensure your organisation complies with all relevant regulations. Our experienced team will handle all aspects of HR and payroll, allowing you to focus on your core business. Our diverse offerings enable us to meet all your staffing and compliance needs.

FornaxBPO: Your Trusted Partner

Discover the values and leadership team of FornaxBPO, a leading provider in outsourcing solutions.

FornaxBPO provides a wide range of patient-centred solutions and services to help healthcare providers improve staff performance, maximize revenues, and enhance the patient experience. As a top partner in Revenue Cycle Management for the healthcare industry, we work closely with healthcare organizations to streamline their revenue cycle processes, reduce denials, speed up reimbursement, and improve overall customer experience.

Our main focus is improving operational efficiencies through our innovative technology platform, exceptional business processes, and strong connectivity, making us the trusted source for revenue cycle management. We have specialized expertise in delivering customized revenue cycle management solutions tailored to the unique needs of our clients, whether they are small clinics or large healthcare organizations. Our primary goal is to simplify financial processes, optimize revenue, and reduce administrative burdens.

Our Core Values

At the heart of our company lies a commitment to our core values guiding every decision we make and every service we provide

Excellence

Excellence is central to FornaxBPO's operations. We maintain the highest standards in all aspects, from providing top-tier revenue cycle management services to fostering continuous improvement. Our commitment drives us to go beyond expectations, ensuring clients receive the best outcomes.

Our company is built on integrity, honesty, and ethical standards. We maintain trust with our clients, partners, and employees, ensuring that our actions are in their best interest and comply with regulations and moral values.

Innovation is the lifeblood of our company, driving us to constantly challenge the status quo and develop solutions that push boundaries. We believe that fostering a culture of creativity is essential to staying ahead of the curve and exceeding customer expectations.

Integrity

Innovation

Expertise: Our team brings years of experience and expertise in revenue cycle management. We stay updated with the latest industry trends and regulations to ensure optimal performance for your practice.

Custom Solutions: We understand that every practice is different. That's why we work closely with you to develop customized solutions that address your specific challenges and goals.

Efficiency: Time is money, especially in the healthcare industry. Our efficient processes and advanced technologies help you reduce billing errors, speed up reimbursement, and improve cash flow.

Transparency: We believe in transparency every step of the way. You'll have access to detailed reports and analytics, allowing you to track performance metrics and make informed decisions.

Dedicated Support: Your success is our priority. Our dedicated support team is always available to answer your questions, provide assistance, and ensure smooth operations.

Expertise: Our team comprises seasoned professionals with extensive revenue cycle management and healthcare operations expertise. We stay ahead of industry trends, regulations, and best practices to provide our clients with strategic insights and innovative solutions. With a deep understanding of the complexities of the healthcare landscape, we offer expert guidance and support to help our clients navigate challenges and achieve their financial goals.

Technology: We leverage cutting-edge technology and advanced tools to optimise revenue cycle processes and enhance efficiency. Our robust platforms and software solutions are designed to automate tasks, streamline workflows, and improve accuracy. By harnessing the power of technology, we empower our clients to stay competitive, adapt to evolving industry demands, and drive sustainable growth.

Partnership: Collaboration is at the heart of our approach. We view our clients as partners and work closely with them to understand their unique needs and goals. We foster open communication, trust, and transparency to build strong, enduring client relationships. By aligning our objectives with those of our clients, we create synergies that enable us to deliver tailored solutions and achieve mutual success.

Innovation: We embrace a culture of innovation, continuously seeking new ways to improve processes, optimize performance, and deliver value.Our team is encouraged to think creatively, challenge the status quo, and explore emerging technologies and methodologies. Through innovation, we drive efficiency, reduce costs, and enhance the overall effectiveness of revenue cycle management for our clients.

Quality: Quality is non-negotiable in everything we do. We are committed to delivering superior services and solutions that meet the highest standards of excellence. We adhere to strict quality assurance processes and best practices to ensure accuracy, compliance, and customer satisfaction. Our relentless pursuit of quality drives continuous improvement and enables us to exceed our clients' expectations consistently.

Results: Ultimately, our success is measured by the success of our clients. We are dedicated to delivering tangible results that positively impact our clients' financial performance and operational efficiency. Whether it's maximising revenue, reducing denials, improving collections, or enhancing patient satisfaction, we are driven by a relentless focus on achieving measurable outcomes. We celebrate our clients' successes as our own and strive to be a trusted partner they can rely on for sustainable growth and success.

Pillars of Success

Our services

Empowering Healthcare with Streamlined Solutions

AR Management

Fornax BPO delivers exceptional Accounts Receivable (AR) Management services as part of our comprehensive Revenue Cycle Management offerings. Our skilled team focuses on optimising cash flow by effectively managing and collecting outstanding receivables. We employ advanced strategies to reduce days in accounts receivable, improve collection rates, and promptly resolve payment issues. By partnering with Fornax BPO, healthcare providers can ensure a streamlined AR process, improving financial health and operational efficiency. Trust us to manage your AR with expertise and dedication.

Credentialing

At Fornax BPO, we specialise in providing comprehensive Credentialing services as part of our Revenue Cycle Management solutions. Our expert team ensures that healthcare providers meet all necessary qualifications and regulatory standards, facilitating seamless payer enrollment and compliance. By handling the complex credentialing process, we help reduce administrative burdens, expedite reimbursements, and enhance overall operational efficiency for healthcare organisations. Trust our experts to streamline your credentialing needs with precision and reliability.

Payments & Claims Management

Fornax BPO offers comprehensive Payment and Claims Processing services as part of our Revenue Cycle Management solutions. Our dedicated team ensures efficient and accurate processing of claims and payments, reducing delays and errors. We handle everything from claim submission to payment posting, streamlining the entire process. We help healthcare providers accelerate reimbursements and improve cash flow by leveraging advanced technology and industry best practices. Partner with Fornax BPO for seamless payment and claims processing, ensuring financial stability and operational excellence.

Denial Management

Fornax BPO specialises in denial management services that form a crucial part of our revenue cycle management solutions. Our experienced team rigorously analyses and addresses claim denials, identifying root causes and implementing corrective measures to prevent future occurrences. We work diligently to appeal denied claims and recover lost revenue, ensuring healthcare providers receive maximum reimbursement. With Fornax BPO, you benefit from a proactive and strategic approach to denial management, enhancing your financial performance and reducing administrative burdens.

Patient Management

Fornax BPO delivers exceptional Patient Management services. Our team optimises the entire patient journey, from appointment scheduling and registration to follow-up care. We ensure a seamless patient experience while improving healthcare providers' operational efficiency. We enhance patient satisfaction and streamline administrative processes by leveraging advanced technology and personalised care approaches. Trust Fornax BPO to manage your patient interactions with professionalism and efficiency, ensuring a positive impact on patient outcomes and practice performance.

Medical Coding & Billing

Fornax BPO offers expert medical coding and billing services, which are vital to our revenue cycle management solutions. Our certified professionals ensure accurate coding and efficient billing processes, minimising errors and maximising reimbursements. We handle everything from claim submissions to follow-ups, allowing healthcare providers to focus on patient care. With Fornax BPO, you can trust that your medical coding and billing needs are managed with precision, compliance, and efficiency.

Key Features of the Platform

Configurability: Our platform provides extensive flexibility, allowing you to customize the system to meet your organisation's unique needs. You can customize workflows, fields, and settings to align with your specific processes and preferences. With flexible configuration options, you can easily adapt to changes in regulations or industry standards.

Workflows: Streamline your revenue cycle processes with automated workflows designed to optimise efficiency and accuracy. Define and automate tasks, approvals, and notifications to ensure smooth operations from patient registration to payment posting. Monitor workflow progress and identify bottlenecks for continuous improvement.

Correspondence: Integrated correspondence features simplify communication with patients, payers, and internal stakeholders. Generate and manage personalised letters, statements, and emails directly from the platform. Track correspondence history for comprehensive patient and payer interactions.

Document Indexing: With robust indexing capabilities, efficiently manage and access critical documents. Automatically capture, classify, and index documents such as EOBs, patient records, and invoices for easy retrieval. Enhance document organization and searchability to streamline billing and coding processes.

User Management: Maintain control and security with comprehensive user management functionalities. Assign role-based access rights to ensure appropriate levels of system access for different users. Track user activity and audit trails to monitor system usage and compliance.

Reports & Dashboards: With advanced reporting and dashboard features, gain actionable insights into your revenue cycle performance. Access customisable reports and dashboards to track key metrics, trends, and KPIs in real time. Analyse data to identify revenue opportunities, minimise denials, and optimise cash flow.

Our team

Subrata Nag

Founder & Group CEO

Sanjay Kothari

Group Finance Controller

Punithan

Chief Operating Officer

Subrata is one of the pioneers of the Indian Staffing Industry. He has 32 years of Industry experience. He was the Group CEO of Quess Corp during his last assignment. He spent 12 years with Quess Corp, starting as as Group CFO, and was Group CEO & Executive Director when he left Quess. During his tenure, he scaled the few month old start up into a staffing behemoth of India with more than 4 lac employees and one of the most successful IPOs in history Indian public market listings. He led the Quess Corp's growth driven through more than 25 mergers & acquisitions. Under his leadership, Quess Corp was Acquired by Fairfax for INR 3,500mn in 2013; Listed on BSE through an IPO raising INR 4,000mn in 2016; Followed by a QIP in 2017 raising INR 8,739mn via IPP & INR 4,603mn via MIS issue; Primary investment of INR 510mn by Amazon in 2019 . The idea of Fornax and the roadmap has been conceived by him.

Sanjay currently holds the position of Group Controller Finance at Fornax Corporate Services, where he draws on his extensive qualifications as a Chartered Accountant and his nearly 25 years of experience in the corporate sector. Before joining Fornax, Sanjay was Vice President of Finance at Quess Corp, where he was a founding member of the company's finance practice. Over the course of his 16-year tenure at Quess, Sanjay took on numerous leadership roles across finance functions, including serving as Finance Controller for the Facility Management business, CFO for Magna Infotech (Quess IT Staffing business), Controller for Conneqt (Business Process Management), and Group Controller for Quess Corp. His broad-based expertise and knowledge of corporate finance and controllership are invaluable assets to Fornax.

Punithan Prakasam has over 25 years of experience in US healthcare administration and revenue cycle management. He has a strong track record in overseeing global service delivery, processes, personnel, profit and loss, compliance, and client relations for large US healthcare providers and payer clients. He has established and overseen large teams, processes, and multi-site operations in India and Central America.

Before joining Fornax, he led BPO operations and served as COO at Exterprise. He managed BPO operations for Chennai and Navi Mumbai locations at Infinx Healthcare and led healthcare payer back-office services with substantial teams at Vee Technologies. Punithan holds a bachelor's degree in Mechanical Engineering from the University of Madras.

Contact us

Feel free to contact us with any questions or concerns. You can use the form on our website or email us directly. We appreciate your interest and look forward to hearing from you.

Contacts

info@fornaxbpo.com

123-456-7890

Address

Unit No. 502, 503, 504, 5th Floor, A Wing,

Prince Kushal Tower,

No. 96, Mount Road, Anna Salai,

Chennai - 600 002. Tamil Nadu.

Opening hours

Monday - Friday: 9:00 - 18:00

Saturday: 9:00 - 16:00

Sunday: Closed

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